Last updated 12 October 2025

Digital Hothouse Ltd, and www.digitalhothouse.co.uk (“Digital Hothouse Ltd,” www.digitalhothouse.co.uk, “we,” “us,” or “our”) thank you for visiting the online and mobile platforms we provide. The words “you” and “your” refer to you, the visitor or user of our online and mobile resources, who are always aged 13 or over.

This privacy notice (“this notice”) explains the types of personal data we collect, how we use it, who we share it with, and how we protect it. Our online and mobile resources mean the websites and digital services we own and operate, including any apps we provide for customer and public use.

WHO WE COLLECT PERSONAL DATA FROM
We collect personal data from:
– Visitors to and users of our websites and apps;
– Our customers;
– Current and former employees and job applicants;
– Third-party vendors and business partners.

Personal data means information that identifies you or could be linked to you, for example your name, address, telephone number, email address, or date of birth. Under UK law, this includes special categories of data which are treated with additional protection.

The categories of data collected and the reasons for collection differ by group. Most of this notice relates to data we collect from website visitors and customers. Employment-related data is governed by separate internal policies and notices accessible to our workforce or via employee portals.

WHAT WE COLLECT
We collect two types of
1. Non-personal data automatically collected (such as browser type, device information);
2. Personal data you provide voluntarily or which is collected automatically with your consent.

By using our sites or services, you consent to this collection and use as described.

Information You Provide Voluntarily
If you contact us, register accounts, sign up for events, or purchase services, you may provide identifiers (name, email, address, phone number), professional details, and payment information where applicable. We do not sell or rent your personal data.

If you prefer not to provide such data, you may refrain from activities that require it, but this may limit your access to some features.

Automatically Collected Information
We use cookies and similar tracking technologies consistent with UK regulations to gather information about your visit. This includes data such as IP address, browser type, pages visited, and duration.

We use tools such as Google Analytics to analyse site usage and improve your experience. For details and opt-out options, please visit Google Analytics’ official page.

If you use our services on a mobile device, we may collect device identifiers and location data, but only where you have enabled location services in your device settings.

HOW WE USE YOUR DATA
We use collected data to:
– Respond to your enquiries;
– Provide and improve our services;
– Manage accounts and registrations;
– Comply with legal obligations.

WHEN AND WITH WHOM WE SHARE DATA
We do not sell or rent your personal data. We may share data with:
– Our group companies for corporate purposes;
– Vendors and partners who support our business under confidentiality agreements and data protection standards;
– Authorities when legally required.

In case of business transfers such as mergers or acquisitions, personal data may be transferred as part of the assets.

YOUR RIGHTS UNDER UK DATA PROTECTION LAW
You have the right to:
– Access the personal data we hold about you;
– Request correction of inaccurate data;
– Request erasure in certain circumstances;
– Object to processing for direct marketing;
– Restrict processing;
– Request data portability;
– Withdraw consent where consent is the lawful basis;
– Complain to the Information Commissioner’s Office (ICO) if dissatisfied with our handling of your data.

To exercise these rights or opt out of marketing communications, please contact us using the details below.

DATA RETENTION
We keep your personal data only as long as necessary to fulfil the purposes described or as required by law.

CHILDREN’S PRIVACY
Our services are not directed at children under 13. We do not knowingly collect personal data from children under 13 without parental consent. If we discover data from a child under 13 without consent, we will delete it promptly.

SECURITY
We employ appropriate technical and organisational measures to protect your data against unauthorised access, loss, or damage. However, no security system is completely infallible.

LINKS TO THIRD-PARTY SITES
Our sites may contain links to third-party websites or social media platforms. We are not responsible for their content or privacy practices. Please review their privacy policies directly.

CHANGES TO THIS NOTICE
We may update this privacy notice occasionally. Please check it regularly for changes. The latest version is always available on our website.

CONTACT US
For questions about this notice or your data, please contact:
Digital Hothouse Ltd
Legal & Compliance Department
18 Blake Street
York YO1 8QG
Email: support@digitalhothouse.co.uk

You may also contact the UK Information Commissioner’s Office at ico.org.uk for further information.